Mobile phone tariffs
Internet & Fiber Optics
Smartphones
Service & Support
Security & Insurance
Welcome to Airport Communication Service
Welcome to Aircom, your telecommunications specialist retailer in Frankfurt Airport Terminal 1. Since 1999, we have been your experienced telecommunications service provider directly at Frankfurt Airport. We offer private and business customers tailored solutions for mobile, landline, and prepaid services – 7 days a week.
Our team provides personalized advice on new contracts, contract renewals, and cancellations. We're also here for you after your purchase: whether it's device setup, professional display and phone repairs, or assistance with water damage – we'll get your smartphone up and running again quickly.
Visit us in person and benefit from our many years of expertise. We look forward to seeing you!
Chi Tran
Owner - Our CEO
Founder & networker at the airport since 1999
Motivator
Strategist and visionary
Mouhsin Ben Amara
Shop manager
Specializing in telecommunications and TV
Contact person for business customers
Consultant for commercial electricity
Özkan Bozkurt
O2/Samsung Store Manager
Corporate Benefit Specialist
Specializing in fixed-line and fiber optic connections
Samsung Master
Jale Aydin Rubino
Sales – Our mom
Telecommunications consulting
Back office
Supporter of the C(hi)EO
Anika Holz
Sales – The Analyst
Telecommunications sales
Performance Reports
Consultation via landline and fiber optic
Mohamed Triki
HR & Sales: The Tribal Elder
Team & Culture Lead
Prepaid Coordinator
Sales Support
Wai Peng Lim
Accounting - our good soul
Incentive Coordinator
Back office
Evaluations
Latest smartphones at the best price
Contract extension
Do you have questions about your contract, bill, or number porting? We're happy to help. Simply contact us by phone or via our contact form!
Cancellation service
Want to switch your contract easily? Then use our cancellation service and make an appointment with us. Together we'll cancel your old mobile phone contract and find a suitable offer for you.
Repair service
We'll gladly take care of screen damage, data backup, or other repairs for you in the shortest possible time! Simply contact us by phone or via our contact form to schedule an appointment.
Callback service
Do you need advice, have questions, or are you experiencing a problem? We're happy to help. Simply write to us using our contact form and select our callback service, and we'll call you back at your preferred time.
Connection service
Here you can book an appointment for your DSL or fiber optic connection. We will install everything at your home, test your internet connection, and are available to answer any technical questions you may have.
Business customer service
We also offer volume-based tariffs for companies with up to 100 employees. We calculate the best conditions and tariffs, tailored to each company, individually upon request.
Your digital protection for on the go & at home
Automatic protection against fake SMS messages, fake shops, and online banking scams before any damage occurs. No installation required; works DNS-based in the O network.2 Network – for all devices, activated immediately.
O2 Online Protection Plus
O2 Online Protection Plus
SMS messages from fake parcel services
Fake text messages, for example allegedly from Amazon or DHL, are automatically detected and stopped.
Phishing emails regarding bank details
We'll gladly take care of screen damage, data backup, or other repairs for you in the shortest possible time! Simply contact us by phone or via our contact form to schedule an appointment.
Fake shop with "dream prices"„
Unreputable online shops and fraudulent bargains are automatically blocked – for worry-free online shopping.
Child safety lock included
Pages rated 18+ and inappropriate content can be individually blocked – so your children can surf safely.
O2 Mobile phone insurance - all-round protection for your smartphone, tablet and smartwatch.
Almost everyone has experienced a damaged screen at some point, which can quickly cost over €500 to repair. More than 500 mobile phones are stolen every day in Germany. Protect yourself with O2 Mobile phone insurance.
Fully insured
Broken display, drop damage, water damage and theft.
Quick help
24-hour exchange service², optional repair.
Simple damage report
By phone or 24/7 around the clock via the online service portal.
All services of your O2 Mobile phone insurance
- Display, breakage & fall damage caused by the user
- Liquid & water damage
- Robbery, theft and burglary
- Damage to original accessories (e.g. battery or power supply)
- Unlawfully incurred telephone costs by third parties (e.g., after theft) up to €2,000
Services
- Your choice: 24-hour exchange service or repair service without depreciation
- High-quality repairs using original spare parts
- Manufacturer-certified repair partners
- Simple and fast claims processing: By phone or 24/7 via the online service portal
- Immediate protection after completion of the O2 Mobile phone insurance – no waiting period
The current O2 Brochure with the best deals of the month
Our services & expertise
Accesories
Discover our diverse selection of high-quality accessories for your mobile and entertainment needs.
Internet & Landline
Surf the internet and make phone calls from the comfort of your home. We have the right plan for you.
Advice & Service
Do you need help with your smartphone? Our trained staff is always happy to assist you with any questions.
Entertainment
We provide entertainment with our TV packages - TV programs in perfect HD and streaming offers for every taste.
Smart Home
Security, energy efficiency, and comfort. Connect your home.
Business customers
No business without communication. Our business customer service helps you stay connected with your customers.
Data transfer
New phone but no idea how to transfer your data to your new device? Use our data transfer service in the shop.
repair
Cracked display or broken buttons? No problem, we'll repair your smartphone in no time.
Contract service
Do you want to extend, switch, or optimize your existing contract? We offer needs-based and professional advice.
