{"id":340886,"date":"2026-02-16T18:06:43","date_gmt":"2026-02-16T17:06:43","guid":{"rendered":"https:\/\/frankfurt.mobilezonepartner-telefonica.de\/?page_id=340886"},"modified":"2026-02-20T14:07:53","modified_gmt":"2026-02-20T13:07:53","slug":"kuendigung-premiumsim","status":"publish","type":"page","link":"https:\/\/aircom.de\/en\/kuendigung-premiumsim\/","title":{"rendered":"PremiumSIM cancellation"},"content":{"rendered":"<div class=\"et_pb_section_0 et_pb_section et_section_regular et_block_section preset--module--divi-section--d5fc1txa4h\">\r\n\r\n<div class=\"et_pb_row_0 et_pb_row et_block_row\">\r\n\r\n<div class=\"et_pb_column_0 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\">\r\n\r\n<div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><h1>Cancellation service<\/h1>\n<\/div><\/div>\r\n\r\n<div class=\"et_pb_text_1 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><h2>Cancel your PremiumSIM contract<\/h2>\n<p>It&#039;s that easy<\/p>\n<\/div><\/div><\/div><\/div><\/div>\r\n\r\n<div class=\"et_pb_section_1 et_pb_section et_section_regular et_block_section\">\r\n\r\n<div class=\"et_pb_row_1 et_pb_row et_block_row\">\r\n\r\n<div class=\"et_pb_column_1 et_pb_column et_pb_column_4_4 et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough\">\r\n\r\n<div class=\"et_pb_text_2 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module h1 v1 head preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><div class=\"MuiContainer-root MuiContainer-maxWidthXl Container-root css-1xw155h\">\n<div class=\"MuiGrid-root MuiGrid-container MuiGrid-direction-xs-row MuiGrid-spacing-xs-2 css-ycnpen\">\n<div class=\"MuiGrid-root MuiGrid-direction-xs-row MuiGrid-grid-xs-12 MuiGrid-grid-md-8 css-1vyu5pa\">\n<div class=\"css-hk059t\">\n<div class=\"MuiContainer-root MuiContainer-maxWidthXl Container-root css-1xw155h\">\n<div class=\"MuiGrid-root MuiGrid-container MuiGrid-direction-xs-row MuiGrid-spacing-xs-2 css-ycnpen\">\n<div class=\"MuiGrid-root MuiGrid-direction-xs-row MuiGrid-grid-xs-12 MuiGrid-grid-md-8 css-1vyu5pa\">\n<div class=\"css-hk059t\">\n<p class=\"MuiTypography-root MuiTypography-body2 css-1sklumw\">If you want to cancel your mobile phone contract with PremiumSIM and are worried about a complicated cancellation process, you can now breathe a sigh of relief: We have a\u00a0<strong class=\"MuiTypography-root MuiTypography-inherit css-18zm2pm\">Cancellation button<\/strong>\u00a0We&#039;ve got you covered, so you can initiate the cancellation process quickly and easily. You can access it with just one click.\u00a0<strong class=\"MuiTypography-root MuiTypography-inherit css-18zm2pm\">PremiumSIM cancellation form<\/strong>, which you\u00a0<strong class=\"MuiTypography-root MuiTypography-inherit css-18zm2pm\">fill out digitally<\/strong>\u00a0and directly\u00a0<strong class=\"MuiTypography-root MuiTypography-inherit css-18zm2pm\">transmits to your provider<\/strong>\u00a0Canceling has never been easier. To ensure you comply with all applicable cancellation periods and conditions, we&#039;ve compiled all the relevant information for you on this page. Cancel your PremiumSIM contract in just a few minutes and start searching for a new mobile plan right away. If you&#039;re looking for a different provider, you can also cancel other mobile contracts with us.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\r\n\r\n<div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_0_wrapper\"><a class=\"et_pb_button_0 et_pb_button et_pb_bg_layout_light et_pb_module et_block_module\" href=\"https:\/\/service.premiumsim.de\/public\/contract\/termination\" target=\"_blank\">Cancel your PremiumSIM contract online<\/a><\/div>\r\n\r\n<div class=\"et_pb_text_3 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module h1 v1 head preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><div class=\"MuiContainer-root MuiContainer-maxWidthXl Container-root css-1xw155h\">\n<div class=\"MuiGrid-root MuiGrid-container MuiGrid-direction-xs-row MuiGrid-spacing-xs-2 css-ycnpen\">\n<div class=\"MuiGrid-root MuiGrid-direction-xs-row MuiGrid-grid-xs-12 MuiGrid-grid-md-8 css-1vyu5pa\">\n<div class=\"css-hk059t\">\n<div class=\"MuiContainer-root MuiContainer-maxWidthXl Container-root css-1xw155h\">\n<div class=\"MuiGrid-root MuiGrid-container MuiGrid-direction-xs-row MuiGrid-spacing-xs-2 css-ycnpen\">\n<div class=\"MuiGrid-root MuiGrid-direction-xs-row MuiGrid-grid-xs-12 MuiGrid-grid-md-8 css-1vyu5pa\">\n<div class=\"css-hk059t\">\n<h2 class=\"MuiTypography-root MuiTypography-h2 css-im0qip\">Cancel your PremiumSIM contract: Here&#039;s how<\/h2>\n<p class=\"MuiTypography-root MuiTypography-body2 css-1sklumw\">In order to avoid spending more time on the termination process than absolutely necessary, the so-called\u00a0<strong class=\"MuiTypography-root MuiTypography-inherit css-18zm2pm\">Cancellation button<\/strong>\u00a0valuable services. This will guide you\u00a0<strong class=\"MuiTypography-root MuiTypography-inherit css-18zm2pm\">directly to the cancellation form<\/strong>\u00a0of the provider. After a few\u00a0<strong class=\"MuiTypography-root MuiTypography-inherit css-18zm2pm\">Information about you and your contractual relationship<\/strong>\u00a0You submit the form with another click on &quot;Cancel now&quot;. In return, you will receive a confirmation within just a few minutes.\u00a0<strong class=\"MuiTypography-root MuiTypography-inherit css-18zm2pm\">Confirmation of cancellation via email<\/strong>. This simplified cancellation process is based on the\u00a0<strong class=\"MuiTypography-root MuiTypography-inherit css-18zm2pm\">Fair Consumer Contracts Act<\/strong>\u00a0This is due to the new regulations, which include some new provisions for consumer protection. Your key advantage: You don&#039;t have to painstakingly search through your PremiumSIM contract documents to find out how and to whom your cancellation request should be addressed.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\r\n\r\n<div class=\"et_pb_text_4 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module h1 v1 head preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><div class=\"MuiContainer-root MuiContainer-maxWidthXl Container-root css-1xw155h\">\n<div class=\"MuiGrid-root MuiGrid-container MuiGrid-direction-xs-row MuiGrid-spacing-xs-2 css-ycnpen\">\n<div class=\"MuiGrid-root MuiGrid-direction-xs-row MuiGrid-grid-xs-12 MuiGrid-grid-md-8 css-1vyu5pa\">\n<div class=\"css-hk059t\">\n<div class=\"MuiContainer-root MuiContainer-maxWidthXl Container-root css-1xw155h\">\n<div class=\"MuiGrid-root MuiGrid-container MuiGrid-direction-xs-row MuiGrid-spacing-xs-2 css-ycnpen\">\n<div class=\"MuiGrid-root MuiGrid-direction-xs-row MuiGrid-grid-xs-12 MuiGrid-grid-md-8 css-1vyu5pa\">\n<div class=\"css-hk059t\">\n<h2 class=\"MuiTypography-root MuiTypography-h3 css-1c6kc87\">Here&#039;s another way: Cancel your mobile phone contract using the template at PremiumSIM\u00a0<\/h2>\n<p class=\"MuiTypography-root MuiTypography-body2 css-1sklumw\">You can, of course, also cancel your mobile phone contract with PremiumSIM using existing options. The provider offers a\u00a0<strong class=\"MuiTypography-root MuiTypography-inherit css-18zm2pm\">Template in the form of a contact form<\/strong>\u00a0The form is available for you on their website. Here, you only need to provide a few details about yourself and your contract so that the cancellation is correctly assigned and processed. Select the reason for contacting them from the dropdown menu and submit the form. Alternatively, you can request the cancellation via your [contact details\/device].\u00a0<strong class=\"MuiTypography-root MuiTypography-inherit css-18zm2pm\">personal service world<\/strong>. To do this, log in to the provider&#039;s customer area with your phone number or username and online password. There, under &quot;Services&quot;, click on...\u00a0<strong class=\"MuiTypography-root MuiTypography-inherit css-18zm2pm\">\u201e&quot;Register cancellation&quot; and confirm the registration by phone within seven days.<\/strong>.<\/p>\n<p class=\"MuiTypography-root MuiTypography-body2 css-1sklumw\">If you prefer the traditional approach, you can...\u00a0<strong class=\"MuiTypography-root MuiTypography-inherit css-18zm2pm\">Drafting a letter of resignation<\/strong>\u00a0and this\u00a0<strong class=\"MuiTypography-root MuiTypography-inherit css-18zm2pm\">by post, email or fax<\/strong>\u00a0transmit to PremiumSIM. The safest options are those where you have a\u00a0<strong class=\"MuiTypography-root MuiTypography-inherit css-18zm2pm\">Receipt<\/strong>\u00a0You will receive confirmation. Registered mail with return receipt or a fax with a transmission report are the right choices here. In case of doubt, this allows you to prove that you terminated your contract within the notice period. Whichever option you choose, always request written confirmation of your termination in your cancellation letter.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\r\n\r\n<div class=\"et_pb_text_5 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module h1 v1 head preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><div class=\"MuiContainer-root MuiContainer-maxWidthXl Container-root css-1xw155h\">\n<div class=\"MuiGrid-root MuiGrid-container MuiGrid-direction-xs-row MuiGrid-spacing-xs-2 css-ycnpen\">\n<div class=\"MuiGrid-root MuiGrid-direction-xs-row MuiGrid-grid-xs-12 MuiGrid-grid-md-8 css-1vyu5pa\">\n<div class=\"css-hk059t\">\n<div class=\"MuiContainer-root MuiContainer-maxWidthXl Container-root css-1xw155h\">\n<div class=\"MuiGrid-root MuiGrid-container MuiGrid-direction-xs-row MuiGrid-spacing-xs-2 css-ycnpen\">\n<div class=\"MuiGrid-root MuiGrid-direction-xs-row MuiGrid-grid-xs-12 MuiGrid-grid-md-8 css-1vyu5pa\">\n<div class=\"MuiPaper-root MuiPaper-elevation MuiPaper-rounded MuiPaper-elevation0 MuiAlert-root MuiAlert-colorInfo MuiAlert-standardInfo MuiAlert-standard css-1on06o9\" role=\"alert\" style=\"--paper-shadow: none;\">\n<div class=\"MuiAlert-message css-127h8j3\">\n<p class=\"MuiTypography-root MuiTypography-body2 MuiTypography-gutterBottom css-O21as0\"><strong class=\"MuiTypography-root MuiTypography-inherit css-18zm2pm\">Tip: <\/strong>A cancellation letter contains all personal data and details relating to your contract. This typically includes your name, address, customer number, contract number, and phone number.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><\/div>\r\n\r\n<div class=\"et_pb_row_2 et_pb_row et_flex_row kuendigunginfo\">\r\n\r\n<div class=\"et_pb_column_2 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_8_24 et_flex_column_8_24_tablet et_flex_column_24_24_phone et_flex_column_8_24_tabletWide et_flex_column_8_24_widescreen et_flex_column_8_24_ultraWide\">\r\n\r\n<div class=\"et_pb_blurb_0 et_pb_blurb et_pb_bg_layout_light et_pb_text_align_center et_pb_blurb_position_top et_pb_module et_flex_module preset--module--divi-blurb--default\"><div class=\"et_pb_blurb_content et_flex_module\"><div class=\"et_pb_main_blurb_image\"><span class=\"et_pb_image_wrap\"><span class=\"et-pb-icon\">\ue081<\/span><\/span><\/div><div class=\"et_pb_blurb_container\"><h4 class=\"et_pb_module_header\">address<\/h4><div class=\"et_pb_blurb_description\"><p><strong class=\"MuiTypography-root MuiTypography-inherit css-18zm2pm\">Drillisch Online GmbH<\/strong><br \/>PremiumSIM<br \/>Wilhelm-R\u00f6ntgen-Str. 1-5<br \/>63477 Maintal<\/p>\n<\/div><\/div><\/div><\/div><\/div>\r\n\r\n<div class=\"et_pb_column_3 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_8_24 et_flex_column_8_24_tablet et_flex_column_24_24_phone et_flex_column_8_24_tabletWide et_flex_column_8_24_widescreen et_flex_column_8_24_ultraWide\">\r\n\r\n<div class=\"et_pb_blurb_1 et_pb_blurb et_pb_bg_layout_light et_pb_text_align_center et_pb_blurb_position_top et_pb_module et_flex_module preset--module--divi-blurb--default\"><div class=\"et_pb_blurb_content et_flex_module\"><div class=\"et_pb_main_blurb_image\"><span class=\"et_pb_image_wrap\"><span class=\"et-pb-icon\">\uf0e0<\/span><\/span><\/div><div class=\"et_pb_blurb_container\"><h4 class=\"et_pb_module_header\">E-mail<\/h4><div class=\"et_pb_blurb_description\"><p><a class=\"MuiTypography-root MuiTypography-body2 MuiLink-root MuiLink-underlineAlways css-1ujy7h1\" href=\"mailto:kontakt@premiumsim.de\">kontakt@premiumsim.de<\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div>\r\n\r\n<div class=\"et_pb_column_4 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_8_24 et_flex_column_8_24_tablet et_flex_column_24_24_phone et_flex_column_8_24_tabletWide et_flex_column_8_24_widescreen et_flex_column_8_24_ultraWide\">\r\n\r\n<div class=\"et_pb_blurb_2 et_pb_blurb et_pb_bg_layout_light et_pb_text_align_center et_pb_blurb_position_top et_pb_module et_flex_module preset--module--divi-blurb--default\"><div class=\"et_pb_blurb_content et_flex_module\"><div class=\"et_pb_main_blurb_image\"><span class=\"et_pb_image_wrap\"><span class=\"et-pb-icon\">\ue0fa<\/span><\/span><\/div><div class=\"et_pb_blurb_container\"><h4 class=\"et_pb_module_header\">fax<\/h4><div class=\"et_pb_blurb_description\"><p>06181 - 7074 063<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div>\r\n\r\n<div class=\"et_pb_row_3 et_pb_row et_flex_row\">\r\n\r\n<div class=\"et_pb_column_5 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone et_flex_column_24_24_tabletWide et_flex_column_24_24_widescreen et_flex_column_24_24_ultraWide\">\r\n\r\n<div class=\"et_pb_text_6 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module h1 v1 head preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><div class=\"MuiContainer-root MuiContainer-maxWidthXl Container-root css-1xw155h\">\n<div class=\"MuiGrid-root MuiGrid-container MuiGrid-direction-xs-row MuiGrid-spacing-xs-2 css-ycnpen\">\n<div class=\"MuiGrid-root MuiGrid-direction-xs-row MuiGrid-grid-xs-12 MuiGrid-grid-md-8 css-1vyu5pa\">\n<div class=\"css-hk059t\">\n<div class=\"MuiContainer-root MuiContainer-maxWidthXl Container-root css-1xw155h\">\n<div class=\"MuiGrid-root MuiGrid-container MuiGrid-direction-xs-row MuiGrid-spacing-xs-2 css-ycnpen\">\n<div class=\"MuiGrid-root MuiGrid-direction-xs-row MuiGrid-grid-xs-12 MuiGrid-grid-md-8 css-1vyu5pa\">\n<div class=\"css-hk059t\">\n<h2 class=\"MuiTypography-root MuiTypography-h3 css-1c6kc87\">Cancellation terms and deadlines at PremiumSIM<\/h2>\n<p>To ensure the termination process goes smoothly, you must pay attention to one thing above all:\u00a0<strong class=\"MuiTypography-root MuiTypography-inherit css-18zm2pm\">the notice period<\/strong>. This\u00a0<strong class=\"MuiTypography-root MuiTypography-inherit css-18zm2pm\">depends on the tariff model<\/strong>. So, it depends on whether you have a mobile phone contract with PremiumSIM with or without a minimum term. The special feature: Thanks to the new Telecommunications Act of December 1, 2021, you benefit from\u00a0<strong class=\"MuiTypography-root MuiTypography-inherit css-18zm2pm\">shortened notice periods<\/strong>.<\/p>\n<p>\u00a0<\/p>\n<ul>\n<li><strong class=\"MuiTypography-root MuiTypography-body2 css-1sklumw\">Contracts with a fixed term: <\/strong><span class=\"MuiTypography-root MuiTypography-body2 css-1sklumw\">PremiumSIM&#039;s mobile contracts have a minimum term of 24 months. If you signed your mobile contract after December 1, 2021, you can cancel it with a notice period of only... <\/span><strong class=\"MuiTypography-root MuiTypography-body2 css-1sklumw\">one month before the end of the term<\/strong><span class=\"MuiTypography-root MuiTypography-body2 css-1sklumw\">. If your contract with PremiumSIM has been in place for some time, the following applies: <\/span><strong class=\"MuiTypography-root MuiTypography-body2 css-1sklumw\">the usual three-month notice period<\/strong><span class=\"MuiTypography-root MuiTypography-body2 css-1sklumw\">. If you miss the deadline to cancel the contract, it will automatically renew. But no need to worry: thanks to the new law, <\/span><strong class=\"MuiTypography-root MuiTypography-body2 css-1sklumw\">Automatically renewed mobile phone contracts, can be cancelled monthly.<\/strong><span class=\"MuiTypography-root MuiTypography-body2 css-1sklumw\">. There are no exceptions here.<\/span><\/li>\n<li><strong class=\"MuiTypography-root MuiTypography-body2 css-1sklumw\">Contracts without a fixed term: <\/strong><span class=\"MuiTypography-root MuiTypography-body2 css-1sklumw\">If you have a mobile phone contract without a minimum term, the\u00a0<\/span><strong class=\"MuiTypography-root MuiTypography-body2 css-1sklumw\">Notice period of only one month<\/strong><span class=\"MuiTypography-root MuiTypography-body2 css-1sklumw\">. This way you are completely flexible and have the chance to terminate your contract every month.<\/span><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\r\n\r\n<div class=\"et_pb_text_7 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module h1 v1 head preset--module--divi-text--default\"><div class=\"et_pb_text_inner\"><div class=\"MuiContainer-root MuiContainer-maxWidthXl Container-root css-1xw155h\">\n<div class=\"MuiGrid-root MuiGrid-container MuiGrid-direction-xs-row MuiGrid-spacing-xs-2 css-ycnpen\">\n<div class=\"MuiGrid-root MuiGrid-direction-xs-row MuiGrid-grid-xs-12 MuiGrid-grid-md-8 css-1vyu5pa\">\n<div class=\"css-hk059t\">\n<div class=\"MuiContainer-root MuiContainer-maxWidthXl Container-root css-1xw155h\">\n<div class=\"MuiGrid-root MuiGrid-container MuiGrid-direction-xs-row MuiGrid-spacing-xs-2 css-ycnpen\">\n<div class=\"MuiGrid-root MuiGrid-direction-xs-row MuiGrid-grid-xs-12 MuiGrid-grid-md-8 css-1vyu5pa\">\n<div class=\"css-hk059t\">\n<h2 class=\"MuiTypography-root MuiTypography-h3 css-1c6kc87\">Alternative to cancellation: PremiumSIM contract extension or tariff change<\/h2>\n<p>You have changed your mind and would like to\u00a0<strong class=\"MuiTypography-root MuiTypography-inherit css-18zm2pm\">but stay with PremiumSIM<\/strong>Then it&#039;s worth checking out the\u00a0<strong class=\"MuiTypography-root MuiTypography-inherit css-18zm2pm\">proactively extend the contract<\/strong>\u00a0\u2013 especially if you are completely satisfied with the network quality and the provider&#039;s service. This way, you can secure attractive loyalty bonuses. You can easily find information about when your mobile contract is eligible for renewal in your customer account. You can also learn more about a\u00a0<strong class=\"MuiTypography-root MuiTypography-inherit css-18zm2pm\">Tariff change<\/strong>\u00a0Think about it. You can easily request this in your personal service area under the menu item &quot;Contract&quot; and the tab &quot;Tariff Change&quot;. There you can add or remove individual tariff options according to your wishes. Just keep in mind that additional costs may apply.<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-340886","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/aircom.de\/en\/wp-json\/wp\/v2\/pages\/340886","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aircom.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/aircom.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/aircom.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/aircom.de\/en\/wp-json\/wp\/v2\/comments?post=340886"}],"version-history":[{"count":0,"href":"https:\/\/aircom.de\/en\/wp-json\/wp\/v2\/pages\/340886\/revisions"}],"wp:attachment":[{"href":"https:\/\/aircom.de\/en\/wp-json\/wp\/v2\/media?parent=340886"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}